Owner’s Handbook

  1. Introduction
    1. Welcome from the President
    2. A. Welcome from the President

      Thank you for choosing Crown to lease and manage your rental property. We appreciate your vote of confidence and will work hard to prove you made the right decision. This handbook is just one of the   ways we’ve developed over the years to set your expectations for our relationship and communicate to our new owners just how we manage properties. Every manager has their own way of doing property management whether you’re in Australia, California, Florida or Roswell Georgia. There are big differences even between companies in Roswell so setting expectations is important as we strive to serve our owners.

    3. Who We Are
      1. Company Byline … Exceeding Your Expectations
      2. Motto for Owners … No Surprises
      3. Mission Statement
      4. Core Values
      5. Code of Ethics
      6. Licenses and Affiliations
      7. Industry Designations
      8. Company Footprint
      9. Top 10 Reasons People Choose Crown
    4. Meet the Staff
    5. Communicating with Crown
    6. Technology We Use
      1. Web-Based Property Management Software
      2. Owner Portal
      3. Tenant Portal
      4. Web-Based Property Management Lifecycle
      5. Web-Based Phone System
      6. Web-Based Google Enterprises, Documents and Email
      7. Website
  2. The Management Agreement and Fees
    1. Procurement Fee
    2. Monthly Management Fee
    3. Renewal Fee
    4. Early Termination Fee
    5. Rehab Admin Premium
    6. Chas for Tasks Outside Our “Scope of Service”
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View Our Expanding Line of Products

This is the part of our site where all the products, resources, videos, forms, manuals, handbooks, customized management agreements and leases, money-making ideas, CYA protections, checklists, service animal/comfort pet training and all you’ll ever need to run a safe and profitable management business. This is the “Mother Load”.

It will take us six to twelve months to get it all posted, and we’ll keep posting more as time goes on, but there will be more than you can digest before the end of the year. I’ve been digging through our 35 years of document archives and there’s more than I thought.

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Customized PMA
Customized Lease
Special Offer

12 Month Plan

Cashing In On PM

Protect Yourself

Qualifying Guidelines

Using Standard Forms?
Revenue Sharing

Scope of Service

Phone Coaching

Video Training

One on One

Phone Appointment

Preventing Litigation

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Seven Must Haves for Property Managers by Brian Birdy with NARPM in Cary NC: youtu.be/8-4MhSM4W4o… via @YouTube

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