Online Courses for Property Managers
The most efficient way to deliver good training is to do it online. For over a decode we have been NARPM approved in Georgia for delivering CE credit. We’re set up pretty well to do this with an inhouse studio with professional lighting, 50’ TV, teleprompter, green screen and post production facilities in place to produce good quality videos. We also secured university online software to deliver the classes in the most professional format.
We lay them out on this page under titles and descriptions of content. Some are classes with lessons while others are a series of topic-specific training videos. Videos are 10 to 20 minutes in duration and some come with document downloads, powerpoint slides and study guides.
Classes
These Classes and Lessons are on demand
Video Series
These Video Series are delivered every week via email
Attorney Monica Gilroy and national trainer Robert Locke RMP, MPM have been on the buying or selling side of 30 transactions of property management businesses.
These videos expose the hazards to avoid with a Resident Rewards Package authored by attorney Monica Gilroy and national trainer Robert Locke RMP, MPM.
Trainers and vendors don't always understand the liability they expose their students and customers to when building a Resident Rewards Package. We've watched them evolve over the years and have had to litigate them so we know the tripping points. With the help of national trainer Robert Locke RMP, MPM we've put together a series of 12 training videos to alert managers of the hazards of a badly crafted Resident Rewards Package.
These videos follow the Resident Rewards Guide authored by attorney Monica Gilroy and national trainer Robert Locke RMP, MPM.
In this series of videos we learn how to ‘turn a nickel-dime businesses into a money machine’ by generate revenue from residents, owners, and vendors without losing anyone. We address the contractual issues, policy issues, and challenge of implementation of new fees and charges. We address the ethical issues of who you disclose to, what you disclose, and when to disclose fees and charges. This series of videos explain how to make property management profitable.
If you have not done so yet, you may purchase this course by clicking here
In this class we learn how to ‘turn a nickel-dime businesses into a money machine’ by generate revenue from residents, owners, and vendors without losing anyone. We’ll address the contractual issues, policy issues, and challenge of implementation of new fees and charges. We’ll address the ethical issues of who you disclose to, what you disclose, and when to disclose fees and charges. This class is all about making property management profitable.
This course is available for purchase
$119.00Add to cart
How to limit the legal vulnerability of your company
One Hour Breakout: Property Management is the kind of business which can gush profits. Everyone wants to grow their business and make lots of money. We all start a management business with high hopes, but eventually things get wormy. Alligators start growing bigger and bigger within our tenant and owner relationships. Eventually, these points of contention, points of crisis and relationship melt-downs turn into lawsuits. That's a problem because lawsuits are expensive. Very costly learning events! Monica Gilroy and Robert Locke explain how to maximize profits while limiting risk. There are ways to limit risk without running away owners. Sign up for this series and we will send you one video a week explaining these trade secrets and strategies to succeed without becoming a target of litigation.
This course is available for purchase
$19.00Add to cart
For most property managers the onboarding process is haphazard, by the seat-of-the-pants and thrown together without much forethought. New managers (and veterans alike) have so many things to figure out that a great onboarding process gets pushed to the back of the to-do list to “someday we’ll figure it out” and, in the meantime, they miss out on lots of new owners. This onboarding process needs to be a high priority because we all lose owners every month and need to grow our numbers. The question is, “what does a great onboarding process look like and how can I get there quickly?”
One of the things we did really well at Crown was bring new owners onboard. During our last 8 years in business we signed up 16 to 25 new owners a month and had a well oiled process to make this happen. We’ve put together a complete package of onboarding documents, processes and training (plus a full library of training videos) to help managers build this all important segment of their business. This video series is part of that package.
An expansion of a presentation made at the PM Grow Summit 2019
This course is available for purchase for $77
Original price was: $157.00.$115.00Current price is: $115.00.Add to cart
Property Management is the least paying job within the real estate industry, but the job where you are most likely to get sued. Even lawyers stay clear of our industry because there is so much work for them with so little reward.
Robert Locke in Orlando offered the national NARPM conference a proven set of strategies for limiting litigation. The event was taken and reworked within the studio for those who could not be at the event.
This video series will resource your employees and office leadership to create policies and set procedures to mitigate litigation which is robbing your company of the joy and profits which are possible in property management.
You may purchase this course here
60 Minute Video Training -- Crown Management had more than one tenant stay 20 years during their 35 year service in Atlanta Georgia. Watch this video to discover how to do that in your business and make much more money within your market.
This course is available for purchase
Original price was: $77.00.$0.00Current price is: $0.00.Add to cart
After reading 100 lease agreements as a consultant I’ve figured out that although managers do this business very differently, there are common stipulations that belong in every lease regardless of your model or state regulations. Managers constantly add language that shouldn’t be there, language that complicates their processes and prevents them from being scalable, profitable and language that exposes them to unwanted litigation. Managers often copy and paste from other’s agreements without realizing they’re handcuffing themselves to archaic language that only hinders them from managing effectively. Agents often adopt their realtor association standardized agreement and don’t realize the limitations of the language in those agreements. Others just keep adding more and more stipulations in hopes of managing through their document instead of giving themselves the freedom they need to maximize profits and protect themselves. This is about building a killer lease agreement and is generic enough to fit every state and model.
This breakout session was done at a NARPM national conference in San Deigo in October of 2018 by Robert Locke and attorney Monica Gilroy.
This course is available for purchase
Original price was: $67.00.$0.00Current price is: $0.00.Add to cart
There are dozens of mistakes property managers make. Robert claims to have made all these mistakes and more! Monica Gilroy and Robert Locke have compiled a list of the Top Ten most common strategic errors, thy explain them and then give suggestions for avoiding those mistakes.
This is an online class, but it also will be setup as an email series. You can take this class on demand on this page, or receive one email and video per week as a free subscription. Hope you find this content helpful.
Click to view the details of this course . . .Everyone naturally builds their management processes to handle the number of properties they have today. Few realize that how they manage today, won’t work at double the size. What works at 50 MPH doesn’t work at 100 MPH. How you manage 300 houses doesn’t work at 500 houses. Just because it’s working today, doesn’t mean it will work if you grow.
So, how does a manager evaluate their systems and processes in anticipation of doubling their number of houses? Join us in this workshop and we’ll show you. This workshop addresses the issues of streamlining your agreements and systems so you can add another 200 properties without the wheels coming off. Being scalable is relevant to everyone no matter what size they are today.
This course is available for purchase for $39 and is free for subscribers
$39.00Add to cart
Sales agents never make decisions for their clients. They are practicing ‘Small a Agency.’ Property managers make lots of decisions for their owners but must also follow the many laws that govern the landlord- tenant relationship. Property managers practice what’s called ‘Big A Agency.’ Often the laws, and our agency relationship with the owner, are in stark contrast and managers have to say tell their clients no or that have no choice and must. Owners are not accustomed to their real estate agents telling them they must, or they can’t, so agency duties often collide with the law. We’ll examine some of these situations and help managers sort out when to insist, when to cave in and do what the owner wants, and when to terminate the owner to protect their license and business.
Click to view the details of this course . . .
Property Management is the least paying job within the real estate industry, but the job where you are most likely to get sued. Even lawyers stay clear of our industry because there is so much work for them with so little reward.
Robert Locke in Orlando offered the national NARPM conference a proven set of strategies for limiting litigation. The event was taken and reworked within the studio for those who could not be at the event.
This video series will resource your employees and office leadership to create policies and set procedures to mitigate litigation which is robbing your company of the joy and profits which are possible in property management.
You may purchase this course here
Have you ever wondered why the tenant usually wins when standing before a judge? Why has our federal government set specific laws to protect tenants and not the owners? Why do judges side with the tenant when they are often the ones who caused the damage? Why do owners throw property managers under the bus when in the courtroom?
There is a specific reason why the property manager has a disadvantage when entering the courtroom and, if we understand the primary reason, we can protect ourselves with better policies and CYA language in our agreements and documents.
This set of lessons are an online class we offer within the Primary Truths category. Property managers should be able to explain the issues relevant to this topic to help diminish the risks which are inherent in this uneven balance of power between the tenant, owner and property manager.
Click to view the details of this course . . .
Robert and Monica outline the strategies to operate safely in the highly litigious business of property management. This fast pace workshop was debuted at the Broker/Owner conference in Vegas in 2019 and got raving reviews.
Click to view the details of this course . . .
Everyone naturally builds their management processes to handle the number of properties they have today. Few realize that how they manage today, won’t work at double the size. So, how do you build systems today to grow twice in size without growing pains?
Click to view the details of this course . . .
This series of videos will open your eyes to all the crazy things most lawyers and state associations add to their management agreements that defeat scalability and profitability. You’ll be amazed at the material and it will make you more interested in developing your own customized agreement.
Click to view the details of this course . . .
There are lots of things property managers THINK ARE TRUE, but when examined carefully, are really MYTHS. We send via email a weekly training video which Dismantles The Myths Of Property Management.
Click to view the details of this course . . .