Online Courses for Property Managers 

The most efficient way to deliver good training is to do it online. For over a decode we have been NARPM approved in Georgia for delivering CE credit. We’re set up pretty well to do this with an inhouse studio with professional lighting, 50’ TV, teleprompter, green screen and post production facilities in place to produce good quality videos. We also secured university online software to deliver the classes in the most professional format.

We lay them out on this page under titles and descriptions of content. Some are classes with lessons while others are a series of topic-specific training videos. Videos are 10 to 20 minutes in duration and some come with document downloads, powerpoint slides and study guides.

Classes


These Classes and Lessons are on demand

Video Series


These Video Series are delivered every week via email

Staging Your Management Company To Sell

Exposing the hazards of a resident rewards package

Attorney Monica Gilroy and national trainer Robert Locke RMP, MPM have been on the buying or selling side of 30 transactions of property management businesses.

Click to view the details of this course . . .

Exposing the Hazards of a Resident Rewards Package

Exposing the hazards of a resident rewards package

These videos expose the hazards to avoid with a Resident Rewards Package authored by attorney Monica Gilroy and national trainer Robert Locke RMP, MPM.

Trainers and vendors don’t always understand the liability they expose their students and customers to when building a Resident Rewards Package. We’ve watched them evolve over the years and have had to litigate them so we know the tripping points. With the help of national trainer Robert Locke RMP, MPM we’ve put together a series of 12 training videos to alert managers of the hazards of a badly crafted Resident Rewards Package.

Click to view the details of this course . . .

Resident Rewards Training Video Library

Cashing in on Property Management

These videos follow the Resident Rewards Guide authored by attorney Monica Gilroy and national trainer Robert Locke RMP, MPM.

Click to view the details of this course . . .

Cashing in on Property Management Videos on Demand

Cashing in on Property Management

In this series of videos we learn how to ‘turn a nickel-dime businesses into a money machine’ by generate revenue from residents, owners, and vendors without losing anyone. We address the contractual issues, policy issues, and challenge of implementation of new fees and charges. We address the ethical issues of who you disclose to, what you disclose, and when to disclose fees and charges. This series of videos explain how to make property management profitable.


If you have not done so yet, you may purchase this course by clicking here


Click to view the details of this course . . .

Cashing in On Property Management

Cashing in on Property Management

Cashing in on Property Management

In this class we learn how to ‘turn a nickel-dime businesses into a money machine’ by generate revenue from residents, owners, and vendors without losing anyone. We’ll address the contractual issues, policy issues, and challenge of implementation of new fees and charges. We’ll address the ethical issues of who you disclose to, what you disclose, and when to disclose fees and charges. This class is all about making property management profitable.

This course is available for purchase


$119.00Add to cart

Click to view the details of this course . . .

Body Armor for Property Managers (Hour Breakout)

Body Armor Series Monica Gilroy Robert Locke MPM NARPM Training Property Managers

Body Armor Series Monica Gilroy Robert Locke MPM NARPM Training Property Managers

How to limit the legal vulnerability of your company

One Hour Breakout: Property Management is the kind of business which can gush profits. Everyone wants to grow their business and make lots of money. We all start a management business with high hopes, but eventually things get wormy. Alligators start growing bigger and bigger within our tenant and owner relationships. Eventually, these points of contention, points of crisis and relationship melt-downs turn into lawsuits. That’s a problem because lawsuits are expensive. Very costly learning events! Monica Gilroy and Robert Locke explain how to maximize profits while limiting risk. There are ways to limit risk without running away owners. Sign up for this series and we will send you one video a week explaining these trade secrets and strategies to succeed without becoming a target of litigation.

This course is available for purchase


$37.00Add to cart

Click to view the details of this course . . .

Onboarding New Owners

Onboarding on Purpose Video Series by Robert Locke MPM Training Property Managers

For most property managers the onboarding process is haphazard, by the seat-of-the-pants and thrown together without much forethought. New managers (and veterans alike) have so many things to figure out that a great onboarding process gets pushed to the back of the to-do list to “someday we’ll figure it out” and, in the meantime, they miss out on lots of new owners. This onboarding process needs to be a high priority because we all lose owners every month and need to grow our numbers. The question is, “what does a great onboarding process look like and how can I get there quickly?”

One of the things we did really well at Crown was bring new owners onboard. During our last 8 years in business we signed up 16 to 25 new owners a month and had a well oiled process to make this happen. We’ve put together a complete package of onboarding documents, processes and training (plus a full library of training videos) to help managers build this all important segment of their business. This video series is part of that package.

An expansion of a presentation made at the PM Grow Summit 2019

This course is available for purchase for $77


$115.00Add to cart

 

Click to view the details of this course . . .

Policies and Procedures for Managing Litigation — Breakout

Property Management is the least paying job within the real estate industry, but the job where you are most likely to get sued. Even lawyers stay clear of our industry because there is so much work for them with so little reward.

Robert Locke in Orlando offered the national NARPM conference a proven set of strategies for limiting litigation. The event was taken and reworked within the studio for those who could not be at the event.

This video series will resource your employees and office leadership to create policies and set procedures to mitigate litigation which is robbing your company of the joy and profits which are possible in property management.


You may purchase this course here


Click to view the details of this course . . .

Things You Never Put in Your Agreements

Things You Never Put in Your Agreements Training Property Managers Online Class

12 Video Series — There is no doubt that managers need experience before crafting their management agreements. There are issues of liability and revenue which must be addressed in the management agreement, or the business will suffer. In this twelve video series we address the primary issues, with examples, and lay out a plan for a well written document. This course can be purchased by clicking HERE

Click to view the details of this course . . .

Building a Killer Lease Agreement (3 Hour)

Building a Killer Lease Agreement NARPM Training Property Managers

Building a Killer Management Agreement NARPM

3 Hours of Video Training — After reading dozens of lease agreements as a consultant I’ve figured out that although managers do this business very differently. Many managers copy and paste from other’s agreements without realizing they’re not in conformity with the state laws. Agents often adopt their realtor association documents and don’t realize the limitations of the language in those agreements. In this class we cover the primary issues you must address when crafting a Lease Agreement.

This workshop was shot live in a 3 HR CE course in Athens Georgia with 80 Students attending.

This live course is about building a killer management agreement and is generic enough to fit every state and model.

This course is available for purchase


$97.00Add to cart

Click to view the details of this course . . .

Building a Killer Management Agreement

Building a Killer Management Agreement Property Management Training Monica Gilroy

Building a Killer Management Agreement NARPM

3 Hours of Video Training — The Management Agreement is the cornerstone of your business as it establishes your Style, your Lease Format, your Scope Of Service, Owner Handbook, how safely you’ll operate and how much money you’ll make. A properly written PMA will protect you from the hazards of the business, make you scalable and profitable. A poorly written PMA will expose you to risks, prevent you from being scalable and from making the kind of money you should make.

This workshop was shot live in a 3 HR CE course in Athens Georgia with 80 Students attending.

This live course is about building a killer management agreement and is generic enough to fit every state and model.

This course is available for purchase for $97 and is free for subscribers


$97.00Add to cart

Click to view the details of this course . . .

How to Keep a Tenant 20 Years

How to Keep a Tenant 20 Years Robert Locke Crown Investor Institute Training Property Managers

Building a Killer Lease Agreement

60 Minute Video Training — Crown Management had more than one tenant stay 20 years during their 35 year service in Atlanta Georgia. Watch this video to discover how to do that in your business and make much more money within your market.

This course is available for purchase


$77.00Add to cart

Click to view the details of this course . . .

Building a Killer Lease Agreement

Building a Killer Lease Agreement
After reading 100 lease agreements as a consultant I’ve figured out that although managers do this business very differently, there are common stipulations that belong in every lease regardless of your model or state regulations. Managers constantly add language that shouldn’t be there, language that complicates their processes and prevents them from being scalable, profitable and language that exposes them to unwanted litigation. Managers often copy and paste from other’s agreements without realizing they’re handcuffing themselves to archaic language that only hinders them from managing effectively. Agents often adopt their realtor association standardized agreement and don’t realize the limitations of the language in those agreements. Others just keep adding more and more stipulations in hopes of managing through their document instead of giving themselves the freedom they need to maximize profits and protect themselves. This is about building a killer lease agreement and is generic enough to fit every state and model.
This breakout session was done at a NARPM national conference in San Deigo in October of 2018 by Robert Locke and attorney Monica Gilroy.

This course is available for purchase


$67.00Add to cart

Click to view the details of this course . . .

Top Ten Mistakes Property Managers Make

Top TEN Mistakes Property Managers Make and How to Avoid Them

There are dozens of mistakes property managers make. Robert claims to have made all these mistakes and more! Monica Gilroy and Robert Locke have compiled a list of the Top Ten most common strategic errors, thy explain them and then give suggestions for avoiding those mistakes.

This is an online class, but it also will be setup as an email series. You can take this class on demand on this page, or receive one email and video per week as a free subscription. Hope you find this content helpful.

Click to view the details of this course . . .

Built to Grow (Over 2 hours in 15 Videos)

Built to Grow scale your property management company

Everyone naturally builds their management processes to handle the number of properties they have today. Few realize that how they manage today, won’t work at double the size. What works at 50 MPH doesn’t work at 100 MPH. How you manage 300 houses doesn’t work at 500 houses. Just because it’s working today, doesn’t mean it will work if you grow.

So, how does a manager evaluate their systems and processes in anticipation of doubling their number of houses? Join us in this workshop and we’ll show you. This workshop addresses the issues of streamlining your agreements and systems so you can add another 200 properties without the wheels coming off. Being scalable is relevant to everyone no matter what size they are today.

This course is available for purchase for $119.97 and is free for subscribers


$119.97Add to cart


Click to view the details of this course . . .

Body Armor Series

Body Armor Series Monica Gilroy Robert Locke MPM NARPM Training Property Managers

Robert and Monica outline the strategies to operate safely in the highly litigious business of property management. This fast pace workshop was debuted at the Broker/Owner conference in Vegas in 2019 and got raving reviews.

Click to view the details of this course . . .

Built to Grow

Built to Grow scale your property management company

Everyone naturally builds their management processes to handle the number of properties they have today. Few realize that how they manage today, won’t work at double the size. So, how do you build systems today to grow twice in size without growing pains?

Click to view the details of this course . . .

Things You Never Put in Management Agreements

Things You Never Put in Your Agreements Training Property Managers Online Class

This series of videos will open your eyes to all the crazy things most lawyers and state associations add to their management agreements that defeat scalability and profitability. You’ll be amazed at the material and it will make you more interested in developing your own customized agreement.

Click to view the details of this course . . .

Myth Series

Dismantling the Myths of Property Management by Training Property Managers Robert Locke Crown

There are lots of things property managers THINK ARE TRUE, but when examined carefully, are really MYTHS. We send via email a weekly training video which Dismantles The Myths Of Property Management.

Click to view the details of this course . . .

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