The Full Qualifying Guidelines Document
This is a 25 page manual we developed over 35 years that guided us through a lawsuit-free experience in processing our applicants. Most of this was done ‘in-house’ as the tenant screening services (TSS) available were not practicing during most of our years so there was no one to pass this off to. We had to learn how to do it and so do you.
This document guided our managers to treat all applicants properly as it related to credit scores, secondary income streams, trust babies, no employment, retired applicants, applicants without green cards, foreign nationals, roommates, foreclosures, special needs occupants, spouses with bankruptcies, 3rd-party signers, corporate leases, comfort pets and more. The manual is full of training notes and can be used to train your staff how to do it right and avoid expensive learning curves we’ve already paid for. It can be tweaked to your model and then shrunk down for your staff to use day-to-day as they manage the application process.
Note: If you’re using a TSS (and you should) you’ll need this manual for the ones they kickback to you with a conditional approval. Typically they will approve some (based on your set criteria), deny some, and return another group with a conditional approval, requiring you to do your own qualifying. This is where this manual will protect you from treating one applicant differently than the other and opening yourself to fair housing claims.
About the price.
One fair housing claim will cost between $4,000.00 and $10,000.00 in attorney fees if all goes well and the case is dismissed. If the claim is found to be valid, the cost jumps to between $30,000.00 and $100,000.00. Although we’ve never had a claim we’ve been involved in several (as an expert witness) that ended up costing the manager thousands in legal fees. If the claim is found to be valid you’ll also pay civil damages, punitive damages and attorney fees (as allowed by the Fair Credit Reporting Act). You’ll also pay a big price in time and energy. This is the time to avoid a lawsuit instead of winning one. So, to spend a few hundred to prevent this kind of claim is chump-change compared to the costs of just one claim and we’ll take payments if you need time.
This can be downloaded as part of a package for a lower price or as a stand-alone resource.