Privacy Policy
Introduction
This Privacy Policy outlines how Crown Investor Institute, LLC ("Company," "we," "our," or "us") collects, uses, protects, and handles your Personally Identifiable Information (PII) when you visit or interact with our website (trainingpropertymanagers.com) and related services. PII, as defined by US privacy law, refers to information that can identify, contact, or locate an individual.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address.
- Account Details: Username, password, and account preferences.
- Transaction Data: Purchase history, billing information, and payment details (processed securely via third-party payment gateways).
- Technical Data: IP address, browser type, device type, operating system, and usage data collected through cookies or similar technologies.
How We Collect Information
We collect information when you:
- Register for an account or place an order.
- Subscribe to newsletters or marketing communications.
- Submit forms, surveys, or support tickets.
- Interact with features on our website, such as comments or live chat.
Use of Your Information
We use the information we collect to:
- Personalize your experience and deliver relevant content and products.
- Process transactions and fulfill orders.
- Provide customer support and respond to inquiries.
- Improve website functionality and user experience.
- Send updates, newsletters, and promotional content (with your consent).
- Monitor site performance and secure against fraudulent or unauthorized activity.
Protection of Your Information
We implement robust security measures to safeguard your personal data:
- Secure networks and limited access to authorized personnel.
- Encryption of sensitive data using Secure Socket Layer (SSL) technology.
- Regular security scans and malware detection.
- Third-party payment gateways for secure transactions (no sensitive payment data is stored on our servers).
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember and process items in your shopping cart.
- Understand and save user preferences.
- Track site traffic and user behavior to enhance website performance.
- Deliver tailored advertising and marketing content (with user consent).
You can manage cookie settings in your browser. Disabling cookies may impact certain website functionalities but will not prevent you from placing orders.
Sharing of Information
We do not sell, trade, or otherwise transfer your PII to third parties without notice, except:
- To trusted partners who assist us in website operations, provided they agree to keep your data confidential.
- When required by law, to enforce site policies, or protect rights, property, or safety.
Non-personal information may be shared for analytics, marketing, or other business purposes.
Third-Party Links
Our website may include links to third-party websites. These websites operate independently, and we are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.
Compliance with Privacy Laws
- California Consumer Privacy Act (CCPA)
California residents have the right to:
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- Request access to or deletion of their personal data.
- Opt out of the sale of personal data (we do not sell personal data).
To exercise your rights under CCPA, contact us at support@crowninvestorinstitute.com.
- General Data Protection Regulation (GDPR)
For users located in the European Union (EU), we process your data in accordance with GDPR. You have the right to:
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- Access, correct, or delete your personal data.
- Withdraw consent for processing or restrict processing of your data.
- File a complaint with a supervisory authority in your region.
Children’s Privacy
We do not knowingly collect or market to children under 13 years of age. If we discover we have inadvertently collected personal information from a child, we will promptly delete it.
Email Communications (CAN-SPAM Act Compliance)
We collect email addresses to:
- Send transactional emails related to purchases.
- Provide updates, newsletters, and promotional offers.
- Respond to inquiries or support requests.
To comply with the CAN-SPAM Act, we:
- Include an unsubscribe link in all promotional emails.
- Honor opt-out requests promptly.
- Clearly identify marketing emails as advertisements.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about our privacy practices.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Crown Investor Institute, LLC
10800 Alpharetta Hwy, Suite 208-714
Roswell, GA 30076
United States
Email: support@crowninvestorinstitute.com
Last Updated: January 22, 2025