Landlord vs. Resident’s Responsibilities Maintenance Chart
Some tenants like visuals (an easy reminder) so here’s a chart of who is responsible for what. It’s all in the lease but is often not read. This is something they can tape to their refrigerator to remind them of what they can call you for and what they need to take care of themselves. We like it simple and this makes it simple.
Protect Yourself From Tenants
The longer you’re in property management the more you realize that it’s sticky, often hostile, and sometimes even litigious. Over 35 years we’ve been burned many times by tenants and after the second or third time (we’re slow learners), we go back to the attorney and have them draft a document that prevents it from ever happening again. Blaming the property manager has reached an all-time high and isn’t going away anytime soon. So, understanding this reality, smart managers need to spend extra time, money and effort building and crafting documents designed to protect themselves, even from those they are trying to serve. We’ve pulled these documents from our archives and have listed them here for your review and individual download (or in packages by topic). We’ve laid them out in the Property Management Life Cycle categories to give the discussion some order.
Protecting yourself from tenants is what these documents are all about.