Video Summary:

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Video Summary:

Although agency duties should be held high on our list of priorities, there are obviously higher duties to the laws that govern this business and our clear understanding of these laws is critical to protect our clients (often from themselves).

Video Summary:

Often owners don’t think through issues like the tenant broke it, they should fix it or my family put up with that when we lived there, so can the tenant. Owners often don’t understand the consequences of their decisions and it’s our job to push back, educate and insist on compliance with the law so the client doesn’t reap the consequences of an untrained response.

Video Summary:

Owners often want to remind their managers you work for them and don’t forget it. So, are they in control? Do we simply salute and do what we’re told? Are we to just follow their directives or are there times to ignore them and do what’s legal?

Video Summary:

The hard question we need to answer is, “when do we violate agency law to follow the law and protect our client?”